From Losers to Winners: How to Manage Problem by V. Clayton Sherman

By V. Clayton Sherman

Recommends ideas to exploit to show challenge staff into effective staff and forestall challenge habit.

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It takes approximately 10 to 15 minutes to complete the IPEM, and participants should be allowed to complete it at their own rate. A pencil or ballpoint pen should be used in order to mark cleanly through the carbon paper. Following scoring of the IPEM (discussed in the next section), readand have other participants readthe Answer and Discussion Booklet, looking particularly at those items missed. These represent areas of possible knowledge gain. Scoring Open the IPEM and follow the scoring instructions as they appear inside.

On top of the manager's daily work pressures is heaped the unwanted load of a few people who demand a disproportionate share of time and attention. This manual is designed to help managers either solve these problems or rid their organization of people who will not respond. For the first 11 years of my professional career, I wrestled with these issues as a practicing manager and human resources executive. As a problem arena, it is both legal and psychological, both policy and politics, both stress and mess.

We judge them harshly for what they are not. Because they are not perfect, we fail to encourage them to be what they can become. In part, the evidence suggests that we tend to see ourselves critically, as well, and our faulty self-image then impairs our ability to see the greatness in other people. " But people, even "losers," are not fixed. We are like a kaleidoscope: When you change the viewing perspective, a whole new person is seen. We are different at age 25 from the way we were at 18. We are not the same people at 40 as we were at 30.

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